TERMS OF SERVICE
Payment Terms. Due to the difficulty with debt collection, all payments for reading requests must be tendered in advance or COD. Direct credit card and PayPal payments accepted. Please direct your payment preference type to Lodestar Phoenix LLC at the time of your service request. Please note that all payment transfers are done through the third party platform(s) PayPal, so please be familiar with the privacy policy and terms of use for these third party platforms. Lodestar Phoenix LLC is not liable for any mishandling by these third party platforms. In the event of third party mishandling, your claim will be with PayPal directly. For in-person readings, cash only. Lodestar Phoenix LLC does not accept checks or money orders. If your credit card is declined or payment is not properly transferred due to deficiencies on your end, then Lodestar Phoenix LLC will be entitled to the balance owed.
Cancellation Policy. For in-person sessions by appointment, to cancel you must send the cancellation notice to Lodestar Phoenix LLC at least 24 (twenty-four) hours in advance of the appointment. Otherwise you will be bound to pay the session price even if you do not show up for your session. Due to our packed schedule and the number of clientele we handle, cancellations are an enormous burden on our business. Thus, if you book a session, then we rely on your representation that you will fulfill your end of the arrangement and we will of ours. For e-mail written reading reports, all sales are final and therefore once offer and acceptance have been confirmed, you will be bound to the terms. Again, this is due to our busy schedule and the enormous burden placed on us if and when there are cancellations.
Service Requested is Not Time Sensitive. You understand and acknowledge that the service you have requested is not urgent and that time is not of the essence. If, however, your inquiry is urgent or time-sensitive, then separate, additional, written arrangements need to be made with Lodestar Phoenix LLC. If no such documented, written arrangements are made on timing of delivery, then you hereby assure us that your request and needs are not time-sensitive.
Refund Policy for Services. At Lodestar Phoenix LLC we value one-to-one personalized care, supported by a spiritual point of view. You are requesting a spirituality-based service tendered from experience, specialized knowledge, and personalized attention. Thus, our services are non-refundable. All service fulfillments are final. Nonetheless, we at Lodestar Phoenix LLC want to ensure that you glean the most value from your spiritual experience with us, and so if you have any questions or concerns, please do not hesitate to reach out. We would be more than happy to attend to you and see what we can do to resolve any concerns you may have.
Scope of Life Coach Services. The services provided by Lodestar Phoenix LLC are akin to life coaching services and we strive to help you work on your goals for the future and create the life path you desire. Your experience with Lodestar Phoenix LLC in no way replaces professional counseling from a licensed counselor or therapist and cannot be relied upon in lieu of sound legal, medical, or financial advice from licensed or qualified professionals. Lodestar Phoenix LLC in no way diagnoses problems, but rather, suggests creative and intuitive perspectives for understanding your current problems, to help you come up with actions you can take to empower yourself in a way that will maximize your personal and professional potentials. Lodestar Phoenix LLC strives to help you improve the quality of your life by tapping into your creativity and intuition. The role of such a life coach is supportive.
Scope of Ministry Services. The services provided are part of the ministry of Lodestar Phoenix LLC, who is a minister, pastor, missionary, or member of a clergy accredited to or ordained by Universal Life Church duly organized under the laws of the State of Arizona, USA.
Disclosure of Limitations. The spirituality-based services Lodestar Phoenix LLC of should never be used in place of professional counseling. Your reading cannot offer legal, medical, business, or financial advice nor does any portion of your reading from Lodestar Phoenix LLC purport to do so. You should not rely on any such spirituality-based service to make any decision that would affect your legal, financial, or medical condition. If your inquiry involves the law, finance, or medicine, then you should seek the advice of a licensed or qualified legal, financial, or medical professional. Also, spirituality-based services cannot replace qualified mental health care. A tarot reading can only facilitate how you cope spiritually with a given situation.
Video Reading Recordings. Lodestar Phoenix LLC may, at your option, provide video conference consultations or sessions through third party platforms or hosts, such as Skype or Google Hangout. These video sessions may from time to time be recorded. If a video session is recorded, you will be put on notice in advance of the recording. You are entitled to a copy of the video recording, though processing and administrative charges may apply. Before consenting to a video session, please go over any questions or concerns you may have with Lodestar Phoenix LLC. By commencing a video session, you are consenting to the terms herein. Likewise, please be advised that you are not permitted to record video sessions without express, written permission from Lodestar Phoenix LLC. If you would like to record your video session, then please ask before doing so. Reasonable accommodation or arrangements can then be made accordingly.
Confidentiality. Lodestar Phoenix LLC exercises reasonable diligence in maintaining the confidentiality of your sessions and we will not voluntarily, knowingly, intentionally, or willfully disclose your identity or the contents of your sessions with us to third parties. However, if Lodestar Phoenix LLC genuinely believes disclosure is required to: (1) prevent imminent harm or risk of harm to yourself or to another, (2) meet any applicable law, regulation, legal process, or governmental request, or (3) protect or defend Lodestar Phoenix LLC against claims or threats of claims, then Lodestar Phoenix LLC reserves the right to do so to the extent reasonably necessary. Please keep in mind that no legally recognized privilege exists between a tarot professional and client the way a privilege might exist between an attorney and client, doctor and patient, husband and wife, or priest and penitent.
Fortune Telling Laws. Pursuant to applicable laws of certain jurisdictions, a person can be guilty of fortune telling, still outlawed in certain places, when for a fee or compensation, that person claims or pretends to tell fortunes, or holds him or herself out as being able, by claimed or pretended use of occult powers, to answer questions or give advice on personal matters or to exorcise, influence, or affect evil spirits or curses, unless otherwise done so explicitly for entertainment purposes only. Any and all services provided by Lodestar Phoenix LLC neither claims nor pretends to tell fortunes and neither claims nor pretends to use occult powers in ways that would run against such laws.
For Entertainment Purposes Only. In certain jurisdictions, the spirituality-based services provided by Lodestar Phoenix LLC would require a clear disclaimer that such services are for entertainment purposes only. Thus, if such a law applies to any sessions between us, then you are hereby on notice that our session is and can only be for entertainment purposes only. Nonetheless, please note that per the faith and personal spiritual practices of Lodestar Phoenix LLC, all sessions will comply strictly to the morals and codes outlined by that faith and spiritual practice. In other words, we take our moral obligation to you seriously. Irrespective of the law, we treat our spiritual connection with you with reverence, faith, and integrity.
Reservation of Right. From time to time, as would be ordinary for any business, Lodestar Phoenix LLC may modify the Terms of Service and we reserve the right to do so at our discretion accordingly. The terms your service with us will be bound by will be the terms applicable at the time your service was rendered.
Contact. If you have any questions or concerns about our Terms of Service and company policy, please contact april@lodestarphx.com.
BY CONTACTING LODESTAR PHOENIX LLC FOR A READING, YOU ARE IN EFFECT ACKNOWLEDGING AND AGREEING TO THE FOREGOING TERMS OF SERVICE.
First Posted: 3/12/2018